Guest Service Manager

Picture of By Ashburnham Place
By Ashburnham Place
guest service supervisor role 2
Team: Hospitality
Paid position

Information about this role

Ashburnham Place is looking to appoint a positive, experienced, individual as Guest Service Manager. The role involves leading a team of 6 Guest Service Supervisors. We are looking for someone that has a passion for providing consistent excellent customer service and a welcoming environment for ask our guests.

Ashburnham Place welcomes thousands of visitors every year and this role is central to the meeting of guest expectations and the welcome they receive. A keen attention to detail and a desire to develop a positive professional relationship with customers is vital. The candidate must be self-motivated and driven with a desire to lead, improve and motivate the their team.

The role requires that you will have the ability to work with and train a willing team of volunteers, this can be challenging and rewarding in equal measure, but patience is key. A can-do attitude is essential.

The role is 40 hours per week with salary dependent on experience. Weekend and evening work will be required. Accommodation maybe available.

For more information please contact Domi Lyan on 01424 892204
Closing Date – Wednesday 31st July 2024

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