COVID19 Information

Orangery & Grounds COVID19 Information

Our grounds and the Orangery tea room are currently open Tuesday - Sunday 10am - 4pm (last orders 3.45pm).

The Orangery is serving a slightly reduced menu including a range of sandwiches & paninis, cakes and snacks, hot and cold drinks. It is counter service with items served in disposable packaging and outdoor seating is available.

  • If you'd like to make a donation whilst you're here to help with our running costs you can do that in the Orangery. We thank you for your support.

  • There will normally be a host at the door to greet you and control numbers in the tearoom

  • Please sanitise your hands as you enter and wear a mask in the tea room when you order

  • We prefer card payments at the moment

  • We need to take your details or you can scan the track and trace QR code

  • Currently, we are not taking bookings, it is a first-come, first-serve service

  • The toilet at the side of the Orangery is open for customers use

  • You are welcome to walk Broadwater lake and enjoy our grounds whilst you are here.

We look forward to seeing you really soon.....

Stay safe friends

Individuals COVID19 Booking Information

For Individual Retreats from 12th April to 17th May 21

Individual Guest Bookings

Stays from 12 April to 16 May
During this period we have increased restrictions and can only provide self-contained accommodation. Click link for further details

Stays from 17 May onwards (subject to Government confirmation of lifting of restrictions) –
We are able to offer accommodation to one household and meals will be served from our dining rooms again.


Here are some of the measures we have taken to ensure that you have a comfortable and safe stay and to advise you of some changes to our services and facilities in order to comply with the Government's requirements to only offer self-contained accommodation from 12th April to 17th May 21:

Before and on arrival - We ask that you do not come to Ashburnham Place if you are experiencing any symptoms of Covid-19 and contact us to make alternative arrangements for your booking.

On Arrival - When you arrive you are welcome to come in to the main building to collect your key. Then to visit reception and the bookshop during your stay but the main building is closed for all other purposes.

Reception Times - Reception is open Monday to Saturday 9.00am - 1.00pm, 2.00pm – 5.00pm Sunday 9.00am -  4.00pm. If you require assistance outside of these times please feel free to call the Duty Manager for assistance, using the phone on the Reception counter by ringing 236. Duty Managers work until 9pm, after which there is an overnight on-call staff member in case of emergency.

Accommodation– In order to offer self-contained accommodation we will be unable to service your room during your stay, but extra tea and coffee provisions and other items will be available for collection at breakfast time or by contacting reception.

Breakfast will be served from Patmos Lodge Meeting Room (from 8.30am to 9.30am) located in the courtyard where your bedroom is located. It is a packed breakfast to take away and will be served from the counter set up in the room. You are welcome to eat your breakfast in your bedroom or outside in the grounds.

The breakfast includes a croissant served with jam and butter or margarine, pain au raisin, Quaker ‘porridge to go’ Bar (an oat cereal/breakfast bar), a fruit yoghurt, a carton of orange juice or apple juice and a piece of fruit. You can select any or all of these items to be included in your breakfast. All items will be served in a paper bag so you can take them away. There will be a bin located outside the meeting room so you do not have to leave food wrappers in your bedroom.

Evening Meal (if included in your rate) will be served from the Orangery from 6.00pm to 6.45pm. It will be a hot meal of the day served from the counter in a takeaway box with a dessert of the day, a piece of fruit and a cold drink from the orangery tea-room selection. You are welcome to eat your meal outside of the Orangery or take it back to your bedroom. If you require a vegetarian option please notify us in advance.

The planned menu for the week:

Tuesday        Meal of the Day - Sausage & Mash
                       Vegetarian - Vegetarian Sausage & Mash
                       Both served with Onion Gravy, Peas and Carrots

Wednesday   Meal of the Day - Chicken Breast with Tarragon Sauce
                       Vegetarian - Stuffed Mushroom with Tarragon Sauce
                       Both served with new potatoes, green beans and broccoli

Thursday      Meal of the Day - Chilli con Carne
                       Vegetarian - Vegetable Chilli
                       Both served with Rice and mini corn on cob

Friday             Meal of the Day - Potato Topped Fish Pie
                        Vegetarian - Potato Topped Vegetable Pie
                        Both served with Peas and Carrots

Saturday        Meal of the Day - Thai Chicken Curry
                        Vegetarian - Thai Vegetable Curry
                        Both served with Rice

Hand Washing, Sanitiser and Masks - You will notice hand sanitiser dispensers around the main house; we encourage you to use these as much as possible to protect yourselves
and others. In line with the national Covid-19 measures we ask that you wear masks when in public indoor areas (except those exempt from wearing a mask) and please thoroughly wash your hands regularly. We thank you for your co-operation.

We have tried our best to put in place measures that allow us to welcome guests for a self-led prayer retreat in self-contained accommodation until the Government allow us to open fully and offer our regular service. We thank you for your patience with us at this time. 

Groups COVID19 Booking Information

Group Bookings

The re-opening of accommodation is in step 3 of the Governments exit strategy from lockdown. The earliest date we will be able to accept guests is from 17th May 2021.

When we re-open we can reassure you that we have:

* We have reduced our site capacity (including bedrooms, meeting rooms and dining rooms) to make social distancing easier and the site safer
* Increased our daily cleaning schedules
* Installed hand sanitising units at entrances and dining rooms, and installed papers towel dispensers in public toilets
* Introduced a restrictive travel policy for all of our team
* Holding regular team briefings for all of our team
* Installed anti-bacterial door push plates

If your group numbers may reduce as a result of proceeding with your event as planned, we want to help you with this and we can discuss options available to you.

From no earlier than 17th May 2021 (until 20th June) large business meetings and residential educational activities can resume indoors in step 3. We can use meeting rooms up to 50% of their intended capacity. (50% capacity being 125 based on our pre-covid capacity). If we are not able to host your group during this period due to a restriction with our capacity we are happy to look at postponing your event to a later date when a higher capacity should be possible.

From no earlier than 21st June 2021 large business meetings and residential educational activities can resume indoors in step 4 with social distancing lifted. We have made some changes to our total capacity compared to pre-covid times to allow us to be more responsive in the future if any further restrictions are reintroduced at any point.

Whilst social distancing may have been lifted at the time of your visit if after the 21st June, other Covid restrictions may still be in place and these are still subject to Government review. We would recommend the following steps to be in place and that group organisers complete their own risk assessment to ensure that all group activities are able to be conducted in a Covid secure manner that is appropriate to the time of your visit:

Use suggested one way system to enter and exit meeting room where option is available.
Maintain social distancing in place at time of visit as per Government guidelines.
Coffee Breaks will be served in meeting rooms using paper cups. A designated person in group should serve to others.
All those attending to use the same chair during their stay / visit.
Movement during session to be avoided
Once seated face masks can be removed during the session or once seated during meal or refreshment breaks but consideration needed if group includes people in a higher risk category (older guests or those with increased medical needs).
The nursery and games room are not currently open as safety with shared use of equipment cannot be guaranteed.
We will use dining rooms with regards to groups to correspond with the meeting room maximum capacities.

Please note the above precautions and measures are a summary and an indicative guidance only. Measures are likely to be altered as the advice and perceived best practices are changed. It is a developing situation.

If your booking is after 21st June 2021 our existing terms and conditions will apply. We are hoping that by this time the worst of the virus will have passed, and there will be sufficient precautionary measures in place so that guests can come and enjoy their time at Ashburnham Place.

If you would like to discuss any of the options please feel free to contact our Group Bookings Team on  01424 894207 / 894238.

Visit the Orangery Tea Room
Visit the Orangery Tea Room
<p>The Orangery Tea Room is open for Cream Teas and delicious cakes</p>

The Orangery Tea Room is open for Cream Teas and delicious cakes

<p>Stay at Ashburnham Place in our en-suite accommodation</p>

Stay at Ashburnham Place in our en-suite accommodation

<p>Experience and discover Ashburnham Place. Watch the videos.</p>

Experience and discover Ashburnham Place. Watch the videos.

<p>A look at the history of Ashburnham Place</p>

A look at the history of Ashburnham Place

What people say
What people say

Our church weekend was the best we have had for years. The location, the facilities and the staff were outstanding. We can't wait to come back next year.