Ashburnham Place Lockdown Information

Groups COVID19 Booking Information

Group Bookings

The re-opening of accommodation is in step 3 of the Governments exit strategy from lockdown. The earliest date we will be able to accept guests is from 17th May 2021.

When we re-open we can reassure you that we have:

* We have reduced our site capacity (including bedrooms, meeting rooms and dining rooms) to make social distancing easier and the site safer
* Increased our daily cleaning schedules
* Installed hand sanitising units at entrances and dining rooms, and installed papers towel dispensers in public toilets
* Introduced a restrictive travel policy for all of our team
* Holding regular team briefings for all of our team
* Installed anti-bacterial door push plates

If your group numbers may reduce as a result of proceeding with your event as planned, we want to help you with this and we can discuss options available to you.

From no earlier than 17th May 2021 (until 20th June) large business meetings and residential educational activities can resume indoors in step 3. We can use meeting rooms up to 50% of their intended capacity. (50% capacity being 125 based on our pre-covid capacity). If we are not able to host your group during this period due to a restriction with our capacity we are happy to look at postponing your event to a later date when a higher capacity should be possible.

From no earlier than 21st June 2021 large business meetings and residential educational activities can resume indoors in step 4 with social distancing lifted. We have made some changes to our total capacity compared to pre-covid times to allow us to be more responsive in the future if any further restrictions are reintroduced at any point.

Whilst social distancing may have been lifted at the time of your visit if after the 21st June, other Covid restrictions may still be in place and these are still subject to Government review. We would recommend the following steps to be in place and that group organisers complete their own risk assessment to ensure that all group activities are able to be conducted in a Covid secure manner that is appropriate to the time of your visit:

Use suggested one way system to enter and exit meeting room where option is available.
Maintain social distancing in place at time of visit as per Government guidelines.
Coffee Breaks will be served in meeting rooms using paper cups. A designated person in group should serve to others.
All those attending to use the same chair during their stay / visit.
Movement during session to be avoided
Once seated face masks can be removed during the session or once seated during meal or refreshment breaks but consideration needed if group includes people in a higher risk category (older guests or those with increased medical needs).
The nursery and games room are not currently open as safety with shared use of equipment cannot be guaranteed.
We will use dining rooms with regards to groups to correspond with the meeting room maximum capacities.

Please note the above precautions and measures are a summary and an indicative guidance only. Measures are likely to be altered as the advice and perceived best practices are changed. It is a developing situation.

If your booking is after 21st June 2021 our existing terms and conditions will apply. We are hoping that by this time the worst of the virus will have passed, and there will be sufficient precautionary measures in place so that guests can come and enjoy their time at Ashburnham Place.

If you would like to discuss any of the options please feel free to contact our Group Bookings Team on  01424 894207 / 894238.

Individuals COVID19 Booking Information

For Individual Retreats from 17th May 2021 onwards

Individuals COVID19 Booking Information
For Individual Retreats from 17th May 21 onwards

Individual Guest Bookings
We will re-open accommodation from 17th May for individual retreats. From this date, we can offer accommodation and dining based on the guidelines for rule of 6 or 2 households meeting together inside. Our welcome lounge can be used as long as distancing from people that are not within your party.


Pre Arrival Check & Arrival
Prior to arrival, we ask guests only to travel to Ashburnham Place if they are healthy and have not experienced any of the symptoms related to Covid-19 for the safety and wellbeing of those on-site. If you are unable to travel please contact us to discuss alternative arrangements. Residential guests should not attempt to travel to us until a date the Government has confirmed we can accept guests again. From 17 May, We are only able to accommodate guests that are travelling to Ashburnham Place from a UK destination or arriving from an international destination that are on the Government’s green list.
We have guest hand sanitiser stations at entrances, Infrared Forehead Thermometer for checking for high temperatures if needed and protective screens up at reception. Guidelines require guests to wear face coverings in public areas in hotels and other accommodation. This includes our reception, welcome lounge and corridor areas.

Housekeeping
We have enhanced cleaning procedures in place that include using antiviral disinfectant, increased cleaning frequency of high touch points in public areas and bedrooms, Guest hand sanitiser stations at entrances and at dining rooms, training of all team members on cleaning, hygiene and social distancing and anti-bacterial touch plates on doors with high-frequency use. En-suite accommodation currently meets capacity requirements and standard rooms only used where dedicated showers can be offered. Bedrooms from 17th May can have 2 households or subject to the rule of 6. To minimise contact, housekeeping teams will not enter bedrooms during your stay. If you wish to have more tea and coffee supplies these are available in the main house.

Dining
Dining Rooms
As an “accommodation venue” where we offer services and facilities for individual retreats we can have the capacity agreed for each room in order to maintain social distancing. A protective screen is in place in the conservatory dining room for individual guests. Our dining room capacity from 17th May will be 50 in Oak Dining Room, 40 in The Conservatory, 20 in the Courtyard and 35 in the Cedar Dining Room. There will be changes to our service of food at mealtimes for residential guests in order to minimise shared contact of equipment. Please be aware that the service of food will be slower at this time as we try to implement these measures. Face coverings are needed in the dining room unless you are seated and eating/drinking.
Orangery

Hand Washing, Sanitiser and Masks
You will notice hand sanitiser dispensers around the main house; we encourage you to use these as much as possible to protect yourselves
and others. In line with the national Covid-19 measures, we ask that you wear masks when in public indoor areas (except those exempt from wearing a mask) and please thoroughly wash your hands regularly. We thank you for your co-operation.
We have tried our best to put in place measures that allow us to welcome guests for a self-led prayer retreat in self-contained accommodation until the Government allow us to open fully and offer our regular service. We thank you for your patience with us at this time.

Orangery & Grounds COVID19 Information

Our grounds and the Orangery tea room are currently open Tuesday - Sunday 10am - 4pm (last orders 3.45pm).

The Orangery is serving a slightly reduced menu including a range of sandwiches & paninis, cakes and snacks, hot and cold drinks. It is counter service with items served in disposable packaging and outdoor seating is available.

  • If you'd like to make a donation whilst you're here to help with our running costs you can do that in the Orangery. We thank you for your support.

  • There will normally be a host at the door to greet you and control numbers in the tearoom

  • Please sanitise your hands as you enter and wear a mask in the tea room when you order

  • We prefer card payments at the moment

  • We need to take your details or you can scan the track and trace QR code

  • Currently, we are not taking bookings, it is a first-come, first-serve service

  • The toilet at the side of the Orangery is open for customers use

  • You are welcome to walk Broadwater lake and enjoy our grounds whilst you are here.


We look forward to seeing you really soon.....

Stay safe friends

Visit the Orangery Tea Room
Visit the Orangery Tea Room
<p>The Orangery Tea Room is open for Cream Teas and delicious cakes</p>

The Orangery Tea Room is open for Cream Teas and delicious cakes

<p>Stay at Ashburnham Place in our en-suite accommodation</p>

Stay at Ashburnham Place in our en-suite accommodation

<p>Experience and discover Ashburnham Place. Watch the videos.</p>

Experience and discover Ashburnham Place. Watch the videos.

<p>A look at the history of Ashburnham Place</p>

A look at the history of Ashburnham Place

What people say
What people say

Our church weekend was the best we have had for years. The location, the facilities and the staff were outstanding. We can't wait to come back next year.
REVD TONY HARTFORD