Business Events
Payment terms
1st Payment
- A non-returnable, non-transferable deposit is payable at the time of booking, in order to secure the places.
- The deposit is calculated as 10% of the value of the number of places guaranteed on the booking form.
- This will be calculated on the tariff current at the time of booking; however this tariff will be subject to increase and the total fee payable will be based on the tariff current at the date of the conference.
2nd Payment
- A second payment is payable 12 weeks before the conference.
- This is calculated at 50% of the value of the number of places booked.
Final Payment
- The balance of payments is payable 2 weeks before the conference.
Cancellation charges
Cancellations and changes in numbers must be made in writing.
Groups will be charged cancellation fees on the places cancelled or left unfilled
However the Trust is prepared to waive these charges if the accommodation can be re-let to another group.
The cancellation charges are calculated as follows:
- 10% when less than 12 months' notice
- 25% when less than 9 months' notice
- 50% when less than 6 months' notice
- 75% when less than 3 months' notice
- 90% when less than 1 month’s notice
- 100% when less than 2 weeks' notice
Damages and breakages
Groups are responsible for the full cost of reinstatement or replacement in the case of damage.